Reviews of our service over the years…
Scott has excellent customer support skills.
I was fortunate to have Scott assist me before. I even recognized his voice. I had updated the passwords on my email coming from my server. I had scheduled emails to send through Gmail, but they didn’t send. Scott quickly figured out that I hadn’t updated the password for the send-as emails and we resolved the issue and tested it to make sure. Once again, he set me at ease, and I felt confident that the problem had been fixed. Most importantly, he got my e-mail up and running.
Date of experience: April 09, 2024
My salvation today was having Scott as…
My salvation today was having Scott as a technical rep to take me out of a troublesome situation, which he did in short order.
He was knowledgeable, resourceful, patient, and got the job done in a manner that far exceeded my hopes and wishes.
Every web designer in need of Tech-support should be as lucky as I was today!
Good on you.
Date of experience: March 27, 2024
Scott was amazing at answering all my…
Scot was amazing at answering all my questions and helping me understand how to move WordPress sites around myself. I have always received exceptional service when it finally reaches my turn for support.
Date of experience: December 05, 2023
If I had his address I would send him…
If I had Scott’s address I would send him an Ugly Sweater for Christmas!!!
If I could give 10 stars I would. I have been lucky enough to have Scott answer my call several times over the 19 years that I have been with my hosting company. Always knowledge, responsive and with great results.
Date of experience: December 05, 2023
My tech Scott was friendly
My tech Scott was friendly, professional, and knowledgeable. Took care of my issue in a flash. Thanks for the excellent service!
Date of experience: November 14, 2023
Always gets my problems solved
Always gets my problems solved! Scott’s the best!
Date of experience: November 09, 2023
Scott W deserves a score of 10 stars out of 5…
If I could give Scott W 10 stars out of 5 stars, I absolutely would. Scott patiently walked me through all of my options on how to deal with the issue I was dealing with. By the end of the call, I felt confident that I had a path to move forward to solve my problem. Thank you Scott W. You totally rock!!!
Date of experience: November 07, 2023